CONTACT
Please Email Us at admin@spiritsbarandgames.co.uk or alternativly fill out the form below if you have any enquiries and we will get back to you as soon as possible! Thanks, The spirits Team
CALL US
PHONE: 01245 970096
FAQ’s
Do you have parking?
There is a pay and display car park directly behind our venue — Meadows Retail Car Park. Bond Street Car Park is also just a short walk away.
Are you wheelchair accessible?
Yes, our ground floor is fully accessible. The following activities are available for wheelchair users: Axe Throwing, Interactive Darts, Ice-Free Curling, the Golf Simulator, and Switch Games.
Can I change my booking?
Bookings can be rescheduled up to 6 hours before your scheduled time. Please contact us as soon as possible if you need to make any changes.
Can I get a refund?
Unfortunately, we are not unable to offer refunds.
Are children allowed in the venue?
Yes, children are welcome to visit and take part in activities without an accompanying adult, as long as an activity is being taken part.
Please note that after 8:00 PM, our venue is 18+ only.
I’m running late, will I still get my full session time?
We’ll do our best to accommodate late arrivals, but this may not always be possible due to bookings after your session time.
Do I need to pre-book?
We recommend pre-booking to secure your preferred activity and time slot. However, we do welcome walk-ins, subject to availability.
I haven’t received my booking confirmation. What should I do?
Please check your junk or spam folder first. If you still can’t find it, get in touch and we’ll be happy to look into this and get the issue resolved.
Do you sell gift cards?
Yes! We offer e-gift cards. You can purchase one by calling us or visiting the venue in person.
Do you accept cash?
Yes, we accept both cash and card payments.
Can I book and pay on the day?
Yes, you can. A deposit is required to secure your booking, and the remaining balance can be paid upon arrival.
What escape room is best for me?
Circus – More family Orianted, Traditional padlock style room.
Labyrinth – Is in the dark, Headtorches are used to navigate the room – contains narrow corridors and a few jumpscares.
Cabin – This is our 16+ Scare room new for 2025. Contains flashing lights, horror themes, jump scares and more.
FIND US
OPENING HOURS
Monday – 15:00 PM – 11:00 PM
Tuesday – 15:00 PM – 11:00 PM
Wednesday – 15:00 PM – 11:00 PM
Thursday – 15:00 PM – 11:00 PM
Friday – 11:00 AM – 01:00 AM
Saturday – 11:00 AM – 01:00 AM
Sunday – 11:00 AM – 11:00 PM
DURING SCHOOL HOLIDAYS WE ARE OPEN FROM 11:00AM EVERYDAY
